Contact Us

For further information, make an enquiry or to get help and support. Please contact our friendly customer support team. Unlike many internet companies we do not hide our location. We are a UK based company and support centre. If you would rather contact us by mail or telephone we are based at:

Abitech Systems (Internet-ink) Unit 3 Debdale Trading Estate Debdale Lane Keyworth Nottingham NG12 5HN

If you need help placing an order, have a question or enquiry. Our customer support team will be happy to help. Just call 01159371520

Our support offices and phonelines are open from Monday - Thursday 8:30am - 5pm and  Friday 8.30am - 2.30pm  (excluding bank holidays).

You can order online 24/7. Any support requests made outside office hours will be answered next working day.

If you're experiencing any problems with the products received from us please provide us with:

1.Order number or the full billing address that you gave us at the time of ordering.

2.Your full printer model (ie Epson SX435).

3.Description of the items received (numbers from the top of the label, (i.e. PG-540XL, T0711, etc.) or reference number from the box if it is concerning toner cartridges (Q2612A, TN325BK, etc.).

4.Quantity and colours of cartridges received.

5.Clear description of the problem including all actions already taken and exact messages from your printer.

6.If you have a mixture of genuine and non-genuine cartridges installed in your machine.

We are here to help. Please make sure you fill in the form and get in contact with us. Product Quality & Customer Support come first at Internet-Ink